Setup Guide - Android (Tablet - Smartphone - TV BOX)

Wirplex Application available on PlayStore - UPDATE 24/04/2018

1) Open the Play Store from the device or click on direct link to download app
2) Search Wirplex application and install 
3) Open Wirplex app and enter the credentials same as card 
4) Insert the checkbox on "Save" 
6) Click on "LOGIN" and wait for all contents to load without ever clicking on "SKIP". 

The content download process will take about 2 minutes, depending on the connection.
The synchronization process of the TV guide will take about 2 minutes, depending on the connection. 

Now the service is active and usable until the expiration date. 


FAQ 

Q: My device returns "login fail" after clicking on login. 
A: The entered credentials are not correct, insert the credentials, taking into account that ACCESS ID must be written in CAPITALS this does not apply to the ACCESS PIN which is composed only of numeric characters. 

Q: My device does not have the Play Store, how can I download the application? 
A: If your device does not have a Play Store, the first thing to check is if it really is an Android device. If you do not know the origin of the device it is clear that a quick search on the internet can give the answer. 

Q:  I checked my device and it's Android but without Play Store, how do I download the application? 
A: Dowload application inside our download area. After the download installs the application and follow all the steps in the guide, remember that the device may be blocked for applications from unknown sources, so you need to unlock this feature. 95% of the devices on the market refer you to the settings trying to install external applications, so enabling the function will be easy.


Q:  I have a generic error that is not present in the FAQ. 
A: You can open a Ticket request directly from your "OPEN TICKET" user management panel and our staff will give you an answer as soon as possible. You can always check the status of your tickets from the control panel.

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